Terms of service

1. Overview

This website is operated by DuoSmooth™. Throughout the site, the terms “we”, “us”, and “our” refer to DuoSmooth™. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

2. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your region. You may not use our products for any illegal or unauthorized purpose.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Product descriptions and pricing may change at any time without notice.

5. Products & Services

Certain products may be available exclusively online. We reserve the right to limit quantities or discontinue products at any time.

6. Billing & Account Information

We reserve the right to refuse any order. You agree to provide current, complete, and accurate purchase and account information.

7. Third‑Party Tools & Services

We may provide access to third‑party tools (such as Shopify) which we do not control. You acknowledge that we provide access “as is” without warranties.

8. Personal Information

Your submission of personal information is governed by our Privacy Policy.

9. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains errors or omissions. We reserve the right to correct these at any time.

10. Prohibited Uses

You are prohibited from using the site or its content for:

  • unlawful purposes
  • violating laws
  • infringing on intellectual property
  • uploading viruses
  • collecting personal information
  • interfering with security features

11. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted or error‑free. Products are provided “as is” without warranties unless required by law.

12. Limitation of Liability

DuoSmooth™ shall not be liable for any damages arising from your use of the Service or products.

13. Indemnification

You agree to indemnify DuoSmooth™ from any claim arising from your breach of these Terms.

14. Severability

If any part of these Terms is unlawful or unenforceable, the remaining provisions remain valid.

15. Termination

These Terms are effective unless terminated by either you or us.

16. Governing Law

These Terms are governed by the laws of Canada and the province of Quebec.

17. Contact Information

Questions about the Terms should be sent to: support@duosmooth.com