Terms & Conditions

Welcome to DuoSmooth™. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

General Information

This website is operated by DuoSmooth™. Throughout the site, the terms “we”, “us”, and “our” refer to DuoSmooth™. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

Online Store Terms

You may not use our products for any illegal or unauthorized purpose. You must not transmit any viruses or harmful code. A breach of these terms will result in immediate termination of your services.

Product Information

We make every effort to display accurate product descriptions, images, and details. However, we do not guarantee that all information is error‑free. We reserve the right to update product information at any time.

Pricing & Payments

Prices are subject to change without notice. We accept major credit cards, Apple Pay, Google Pay, and Shop Pay. By completing a purchase, you confirm that the payment method used belongs to you.

Shipping & Delivery

All orders include free worldwide shipping. Delivery times vary by location. Once shipped, DuoSmooth™ is not responsible for delays caused by carriers or customs.

Returns & Refunds

We offer a 30‑day return policy for unused items in original condition. For full details, please refer to our Return Policy.

Accuracy of Billing Information

You agree to provide current, complete, and accurate purchase and account information. Incorrect addresses may result in delays or lost packages.

Third‑Party Services

We may use third‑party providers for payment processing, analytics, and shipping. These providers have their own privacy policies and terms.

Prohibited Uses

You are prohibited from using the site for unlawful purposes, to violate regulations, to infringe intellectual property rights, or to interfere with security features.

Limitation of Liability

DuoSmooth™ is not liable for any damages arising from the use of our products or website, except where prohibited by law.

Changes to Terms

We reserve the right to update or replace any part of these Terms & Conditions. It is your responsibility to check this page periodically for changes.

Contact Information

For questions about these Terms & Conditions, contact us at support@duosmooth.com.